sonabet Terms and Conditions

1. Definitions and Applicability

In this document, "sonabet", "platform", or "site" refers to the complete service operated at https://sonabetlogin.cam, which includes casino games, sports betting, live casino, and other entertainment services. "User", "member", or "you" refers to any person who is registered on this platform or wishes to register.

These terms and conditions are drawn up in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute or ambiguity, the Bengali version shall be considered authoritative. sonabet reserves the right to change or amend these terms and conditions at any time; continuing to access the site after any change will be taken as acceptance of the new terms.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account on sonabet and participate in any games or betting activities, the user must be at least 21 (twenty-one) years of age. sonabet may at any time request identity documents or other records to verify age. If false information is provided regarding age, the account will be closed immediately and deposited funds may be forfeited.

2.2 One Account Only

Each user may operate only one account. Attempting to create multiple accounts will be considered a violation of the rules and may result in all accounts being suspended or permanently closed. If multiple members of the same household wish to operate separate accounts from the same device or network, they must contact customer support beforehand.

2.3 Accuracy of Information

All information provided at the time of registration must be completely true, accurate, and up to date. If any details relating to identity, address, or contact information change, the account profile must be updated immediately. The user bears full responsibility for any loss arising from the provision of false or misleading information.

3. Account Security and Password

It is your responsibility to keep your account login details — username and password — completely confidential. Sharing this information with any third party is strictly prohibited. If you suspect unauthorised use of your account, contact sonabet customer support immediately.

sonabet will never ask for your password via email, SMS, or chat. If anyone requests your password using the sonabet name, treat it as a fraudulent attempt and inform us immediately. You are responsible for all activity carried out from your account until you formally notify us of a security breach.

4. Deposit and Withdrawal Rules

4.1 Deposit Methods and Minimum Amount

The accepted methods for depositing on sonabet are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for each method is ৳500. Deposited funds must be sent only from a registered bank or mobile wallet account.

4.2 Withdrawal Rules

The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, additional time may be required in cases of security verification or unusual activity.

4.3 Verification Requirements

sonabet reserves the right to verify identity before processing any withdrawal request. If required, a national identity card, proof of deposit method, or other documents may need to be submitted. Delays in verification may result in longer withdrawal processing times.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

sonabet offers new members a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 will earn a ৳1,200 bonus, bringing the total balance to ৳2,200. To withdraw this bonus, the bonus amount must be wagered 25 times — meaning a total of ৳30,000 in wagering is required for a ৳1,200 bonus.

5.2 Bonus Usage Terms

Bonus funds cannot be withdrawn directly. Any winnings earned from the bonus before the wagering requirement is met are also not withdrawable. While a bonus is active, a set time limit applies; if the wagering requirement is not met within that time, the bonus and any bonus-earned winnings will be cancelled. Each promotion has its own detailed terms and conditions.

5.3 Bonus Abuse

Any attempt to abuse bonuses or collect bonuses fraudulently — such as through multiple accounts, false information, or systematic betting — will result in all associated bonuses and account balances being forfeited if detected.

6. Betting and Gaming Rules

6.1 Bet Acceptance

All bets are considered valid only after they have been technically confirmed. sonabet has the right to decline incomplete or unclear bets. If incorrect odds or information are displayed due to a technical issue, sonabet reserves the right to cancel or correct that bet.

6.2 Finality of Game Results

Results determined by game providers' software are final. In the event of a technical error, the game provider's decision will apply. For sports betting, recognised sources are used to determine results.

6.3 Responsible Gaming

sonabet places the highest importance on responsible gaming. Under our responsible gaming guidelines, users can set their own deposit limits, bet limits, or take a temporary break. If signs of problem gambling appear, help should be sought as soon as possible.

7. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure:

• Operating an account using another person's identity
• Betting or playing games using automated software, bots, or scripts
• Attempting to gain unfair advantage by exploiting technical vulnerabilities or bugs
• Using the platform for money laundering or concealing the source of illegal funds
• Harassing, threatening, or defrauding other users
• Any attempt to breach the platform's security systems
• Using unauthorised third-party payment methods or another person's wallet

8. VIP Programme and Weekly Cashback

sonabet's VIP programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with a weekly cashback benefit, calculated as a fixed percentage of that week's net loss (total losses minus total winnings):

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Example: A Gold tier member with a weekly net loss of ৳20,000 will receive ৳20,000 × 0.6% = ৳120 in cashback. Moving up VIP tiers depends on consistency of play and activity. Detailed rules for VIP benefits apply separately.

9. Customer Support and Complaints

sonabet provides 24/7 customer support in Bengali and English via live chat and email. For any issue or complaint, please contact customer support first. A support representative will work to resolve the matter promptly.

If a complaint is not resolved, please submit the details formally by email. After receiving any formal complaint, sonabet will provide a written response within a set timeframe. For general queries, visit our FAQ page, where answers to many questions are already available.

10. Limitation of Liability

While sonabet strives to maintain the highest technical standards, it is not liable for any loss suffered by a user due to technical disruptions, internet connectivity failures, or third-party service failures. Games or bets affected by unforeseen technical issues may be cancelled or restored at sonabet's sole discretion.

Nothing on the platform should be taken as professional financial advice. Members are considered to be aware of the financial risks involved in gambling and to be participating entirely of their own free will.

11. Account Closure and Suspension

11.1 Closure at User's Request

Any member may request to close their account at any time through customer support. Before the account is closed, all outstanding bets must be settled and the opportunity to withdraw any eligible balance will be provided.

11.2 Suspension by sonabet

sonabet reserves the right to temporarily suspend or permanently close any account for reasons including rule violations, suspected fraud, suspected money laundering, or other reasonable cause. Where there are valid grounds for such action, the account balance may be forfeited.

12. Privacy and Data Protection

sonabet places great importance on protecting users' personal information. Details of how data is collected, stored, and used are given in our separate Privacy Policy, which forms an integral part of these terms and conditions. By registering an account, you are also giving your consent to the Privacy Policy.

All our services are secured with SSL encryption. Personal information is not shared with third parties, except where required by legal obligation or for payment processing purposes.

13. Changes to Terms and Notification

sonabet reserves the right to amend these terms and conditions at any time. For significant changes, members will be notified in advance via their registered email or platform notifications. Continuing to use the platform after any change will be considered as consent to the new terms.

Members should visit this page regularly to stay informed about the latest terms and conditions. Rights claimed under previous versions of the terms cannot be asserted.

14. Applicable Law and Jurisdiction

Applicable law will be considered in the drafting of these terms and in the resolution of any dispute. Both parties will first attempt to resolve any dispute through discussion and mediation. If a resolution cannot be reached through discussion, established legal procedures will be followed.